BlueSignal Team Wiki 🚀

Welcome to BlueSignal. This page gives anyone joining the team—contractors, developers, sales reps, or partners—a clear overview of how we operate, what we do, and how to get up to speed quickly.

1. What is BlueSignal? 💧⚡

BlueSignal is an Austin-based service and technology company focused on:

• Water-quality and soil monitoring devices
• Ultrasonic algae-control equipment
• Deck pressure washing & solar panel cleaning
• Solar consulting for homeowners and installers
• Hardware installation and field support

We blend practical field service, smart hardware, and clean, simple customer experiences.

2. Who This Wiki Is For 👥

This wiki is designed to onboard:

• Contractors
• Field service technicians
• Web developers
• Sales reps
• Customer support staff
• Business partners
• Anyone collaborating with BlueSignal

If you’re helping build or deliver anything at BlueSignal, this wiki is your starting point.

3. What You’ll Learn Here 📘

This wiki explains:

• What BlueSignal offers
• How our services are delivered
• How hardware works and is installed
• How we interact with customers
• How internal communication should flow
• Pricing, standards, and expectations
• Referral rewards (optional)
• Tools, software, and processes we use
• How jobs and projects are assigned
• How you get paid (if you’re a contractor)

Every role uses different pieces, but the wiki keeps everything in one place.

4. Our Core Services & Products 🛠️

Local Austin Services

• Deck pressure washing — $199.99
• Solar panel cleaning — $4.99 per panel
• Solar expert consulting (system evaluation, design, advice)

Hardware Products

• Water-quality buoys
• Soil nutrient sensors
• Ultrasonic algae emitters
• Pollution Gateway (IoT controller)
• Installation & maintenance packages

These two sides — services + hardware — define BlueSignal’s identity.

5. How Work Is Assigned 📩

Depending on your role:

• Contractors receive job assignments with customer details and instructions
• Developers receive tasks or features with clear specifications
• Sales reps receive leads, scripts, pricing, and territory notes
• Business partners receive strategy briefings and timelines

Assignments come through:

• Upwork (for contractors)
• Direct communication channels
• Project tracking boards (when applicable)

6. Communication Standards 🗣️

Everyone at BlueSignal follows the same expectations:

• Respond promptly
• Keep communication clear and simple
• Ask questions when unsure
• Document your work
• Protect the brand and customer experience
• No side agreements with customers
• Respect deadlines and schedules

Consistency is what makes the business scalable.

7. Payments (For Contractors Only) 💵

If you’re a paid contractor:

• All payments are made through Upwork
• Jobs are paid via fixed-price milestones
• Referral rewards are paid via bonus milestones
• Hardware installs have standardized rates
• Deck and solar cleaning jobs have predictable payouts

Full details are in the Contractor Payments section.

8. Referral Rewards (Optional Program) 🎉

• $25 per deck cleaning referral
• $20 per solar cleaning referral
• 5% of hardware sale + installation revenue

Referral payouts are only valid after customer payment clears.

9. Tools You May Use 🔧

Depending on your role:

• Pressure washing equipment
• Solar-safe cleaning tools
• Hardware install tools
• CRM or scheduling tools
• Development tools (GitHub, frameworks, etc.)
• Communication tools

Each role has a dedicated toolkit page in the wiki.

10. What We Expect From Every Team Member ⭐

No matter your position:

• Be professional
• Be reliable
• Follow documented processes
• Treat customers and teammates respectfully
• Keep BlueSignal’s standards high
• Improve the system when you spot opportunities
• Operate with clarity, simplicity, and honesty

Our goal:

To make BlueSignal the most trusted, reliable, and effective environmental and solar-focused service company in Austin.